Below is the procedure for domain transfer to Cyberia.
1) The customer has to provide us with the existing DNS zone entries which is active at their current hosting company.
2) Cyberia will configure the DNS zone at our name servers ns1.cyberia.net.sa and ns2.cyberia.net.sa
3)Once the DNS zone is active on Cyberia, the customer can initiate the name-server change to the above mentioned name servers at their domain registrar. Cyberia can assist the customer during this process.
Usually, for .com domains the domain transfer can be finalized within one working day.
For .com.sa domains, since there are few paper-works involved with Saudi-Nic, it might take more than a day.
4) All associated services with the domain, such as web-hosting, corporate mail service etc can be configured on the same day the domain is transferred.
5) For Webhosting customers, Cyberia will be providing the control panel and FTP access to upload their existing website contents to Cyberia Webhosting servers.
NOTE : If the customer has subscribed for Webhosting, it is their responsibility to upload the website contents on to the allocated web-space.
Also, if the customer has subscribed for Corporate Mail-hosting, creating individual email accounts through the Mail control panel falls under their responsibility.
Full documentation regarding Webhosting and Mail control panel usage will be provided to the customer.
